What is a Mobile Station International Subscriber Directory Number (MSISDN)?

E.164 is the international telephone numbering standard established by the International Telecommunication Union (ITU-T).

Definition of MSISDN

A Mobile Station International Subscriber Directory Number (MSISDN) is the telephone number assigned to a mobile subscriber for voice calls and messaging services.

An MSISDN is the number people use to call or message a mobile device. Mobile operators use MSISDNs to identify subscriber services and support voice, SMS, MMS, and other mobile communications.

Examples of MSISDNs may include mobile numbers such as:

  • +1 858 555 1234
  • +44 20 7946 0958
  • +61 412 345 6788

An MSISDN is associated with a subscriber service, but it is not the only identifier used within a mobile network.

 

MSISDN Structure

MSISDNs are typically formatted according to the E.164 ( link to page) international numbering standard.

An MSISDN contains:

  • Country code
  • National destination code
  • Subscriber number

Example:  +1 858 555 1234

Components:

  • +1 = Country code
  • 858 = Area or destination code
  • 5551234 = Subscriber number

Because MSISDNs commonly follow E.164 formatting, the terms are often confused.

E.164 defines the numbering format, while an MSISDN refers to the actual mobile subscriber number assigned to a user.

MSISDN_Defined

Why MSISDN Matters

MSISDNs are used throughout mobile communications networks to identify subscribers and deliver voice and messaging services.

Communications providers, enterprises, and application platforms use MSISDNs for customer onboarding, authentication, messaging, and contact management workflows.

Because MSISDNs are associated with subscriber services, they are frequently referenced in number validation, routing, and identity-related processes.

Related Telecom Terms

Related topics include:

How it Works

Mobile Service Identification

When a mobile subscriber places or receives a call, the MSISDN serves as the public-facing telephone number associated with the service.

The MSISDN is the number shared with individuals, businesses, applications, and communications platforms.

Network Routing

Mobile operators use MSISDNs to support:

  • Call delivery
  • SMS routing
  • MMS delivery
  • Subscriber service activation

Routing systems may reference additional databases and network records to determine how communications should be delivered.

Subscriber Management

MSISDNs are associated with subscriber records maintained by mobile operators.

These records support:

  • Account provisioning
  • Service activation
  • Billing
  • Messaging services
  • Network operations

Use Cases

Voice Communications

MSISDNs allow callers to reach mobile subscribers using a dialable telephone number.

Messaging Services

SMS and MMS messages are addressed using MSISDNs.

Messaging platforms use MSISDNs to identify message recipients and support SMS and MMS delivery.

Customer Identity

Many organizations use phone numbers as customer identifiers for:

  • Account creation
  • Customer onboarding
  • Contact management
  • Communications preferences

In these scenarios, the MSISDN serves as the primary phone number associated with a customer account.

Authentication and Verification

MSISDNs are commonly used in:

  • One-time password (OTP) delivery
  • Multi-factor authentication (MFA)
  • Account recovery workflows
  • Customer verification processes

Organizations frequently validate MSISDNs before initiating communications or authentication workflows.

MSISDN vs IMSI

MSISDN IMSI
Public-facing phone number Subscriber identifier used within the mobile network
Used for calls and messaging Used for subscriber authentication and network operations
Shared with customers and businesses Typically not visible to end users
Associated with service delivery Associated with subscriber identity

A subscriber typically knows their MSISDN, while the IMSI remains a network-level identifier.

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