The Challenge: Communications Fraud
Communication Service Providers (CSPs), Mobile Network Operators (MNOs), Business Enterprises and other members of the telecommunications ecosystem continue to face tremendous pressure from consumers and government regulators to rein in the growing problem of communications fraud. With scams increasing in sophistication and volume, the industry needs new ways to recognize and address fraudulent activities in real time.
One of the barriers to quashing fraud lies in the complex nature of phone number activity.
Phone numbers go through a myriad of changes as they are being used for day-to-day communication. Some examples of these changes include changes in carrier or in number type between fixed line and mobile.
Another aspect of number activity involves spoofing or other attempts at communications fraud.
With so many potential number changes affecting a vast number of databases and registries worldwide where these fraudulent activities could occur, it can become a very tedious and challenging task to continually keep track of and verify a phone number’s validity.
The netnumber Solution
Number Watch is a comprehensive phone number monitoring solution that safeguards customers through real-time alerts. The service enables netnumber GDS customers to store phone numbers on a watchlist continually monitored by netnumber for a wide range of industry events and activities. If any of the monitored events are observed on the watchlist numbers, the customer is informed immediately. Essentially, Number Watch allows customers to be alerted to phone number behavior in real time.
Number Watch is a much-needed service and part of the netnumber GDS Trust pillar, alongside other critical products like NumeriCheck, which determines if phone numbers are valid or invalid.
Customer phone numbers can be monitored for a large variety of changes and activities.
Customers have the flexibility to customize the monitored number changes/activities as well as the specific numbers.
Customers get real-time alerts when suspicious activity occurs on watchlist phone numbers, enabling them to respond immediately.
Helps to Avert Fraud: An enterprise (e.g., a bank) can define a watchlist with all its phone numbers it wishes to have monitored (such as those used by its call centers, local agencies, employees, etc.) and select the types of events to be monitored on these numbers.
When the respective events are observed on their watchlist phone numbers, netnumber GDS informs the enterprise immediately. The enterprise can use the information to determine if the changes are legitimate (e.g., a valid carrier or number type change) or illegitimate (e.g., fraudulent use) and react accordingly.
- Optimize processes and workflows to react to specific changes to phone numbers
- Helps to deter fraud by identifying phone numbers showing certain behaviors in real time
CONTACT US TODAY!
To learn more about Number Lock and how netnumber ’ full range of innovative, pioneering and cost-effective phone number intelligence solutions can help you streamline, simplify and secure your network operations, drop us a line at email@example.com