Carrier Intelligence APAC Solutions
Real-time carrier identification and routing intelligence for Singapore, Hong Kong, Malaysia, and across Asia-Pacific markets. Trusted by regional operators for over 20 years.
The Challenge: APAC Routing Complexity
Phone numbers have evolved far beyond simple routing digits for APAC Communication Service Providers (CSPs) and messaging platforms. Mobile-first markets across Singapore, Hong Kong, and Australia have embraced number portability, with subscribers maintaining their numbers when switching providers. Combined with intense competition between operators like Singtel, StarHub, M1, and regional carriers, you can encounter number portability rates exceeding 60% in key APAC markets. This dynamic creates unprecedented challenges for accurate routing, making carrier intelligence essential for Asian telecommunications operations.
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The netnumber Solution
Accessing reliable carrier intelligence data across APAC’s complex regulatory landscape presents unique challenges. Over 115 countries globally have implemented number portability, with key APAC markets including Singapore, Malaysia, Thailand, and Japan each maintaining distinct regulations, commercial frameworks, and technical requirements.
For over two decades, netnumber has been integrating these diverse data sets into a unified service, enabling fast, dependable access to carrier intelligence across the Asia-Pacific region. Today, our Carrier Intelligence platform provides precise answers to critical routing decisions for APAC operations:
- “Should this message/call be routed at all?” or “Is this phone number active in the current APAC market?”
- “Where must I route this message/call?” or “Which regional carrier currently serves this number?”
This is accomplished through our platform’s ability to validate formats and accurately identify the current telecommunications provider for any phone number across APAC and global markets. Our Singapore-based team ensures netnumber integrates regional code ranges, number portability databases, mobile operator intelligence, and third-party data sets optimized for Asian market requirements.
Many data sources are strategically positioned in netnumber data centers close to APAC customer locations via AWS or on customer premises in Singapore, Hong Kong, and Tokyo. Our Carrier Intelligence platform delivers sub-100ms response times across the Asia-Pacific region.
Given any APAC phone number, our platform returns comprehensive carrier intelligence data enabling regional operators to determine number properties and map information to their routing infrastructure.
Ready to Optimize Your APAC Routing Operations?
Key Carrier ID Features
APAC Regional Coverage
Netnumber serves as the trusted source for carrier intelligence data, covering all major APAC markets where number portability operates, including Singapore, Malaysia, Hong Kong, Thailand, Philippines, and Australia.
Normalized Routing Intelligence
Standardized data format across diverse APAC regulatory environments, eliminating complexity from managing multiple regional data sources.
Ultra-Low Latency Service
With data sources positioned strategically in Singapore, Tokyo, and Sydney data centers, our Carrier Intelligence platform delivers the fastest response times for APAC telecommunications operations.
Global Carrier Mapping Registry (GCMR)
Carrier ID APAC customers receive complimentary access to the Global Carrier Mapping Registry database. The GCMR identifies every communications provider across Asia-Pacific (over 200 countries) via our proprietary six-digit NNID system.GCMR provides detailed intelligence about destination operators across APAC markets.
Flexible APAC Deployment
Carrier Intelligence (Carrier ID) can be deployed via cloud service, AWS infrastructure, or on-premises within your Singapore, Hong Kong, or regional facilities.
Customizable Intelligence Parameters
APAC customers accessing our query service can define specific data elements returned based on regional operational requirements.
24x7 APAC-Supported Managed Service
Carrier Intelligence Use Cases For APAC Operations
Regional Market Challenges:
- Number portability obscures active carrier identification across APAC’s diverse markets
- High costs from undelivered messages due to incorrect routing in Asian markets
- Reduced conversion rates from delivery failures, extended routing times, and retry attempts
- Fraudulent transactions targeting APAC mobile subscribers
- Outdated subscriber data across rapidly changing Asian markets
- Expensive international forwarding fees between APAC countries
- Invoice disputes with regional wholesale providers
How Carrier Intelligence Addresses APAC Challenges:
Optimal Cost Routing for APAC
Netnumber enables regional CSPs, messaging platforms, and communication hubs to route SMS, MMS, and voice traffic accurately across Singapore, Malaysia, Thailand, Hong Kong, and broader Asian markets. Regional operators access intelligence data directly from netnumber Cloud, AWS APAC deployments, or on-site installations in Singapore and regional facilities. Carrier intelligence from 100+ countries combined withcomprehensive APAC code range data enables quick identification of any mobile or landline operator across Asia-Pacific, feeding routing engines to select optimal paths for each message and voice call within the region.
APAC Service Routing (Messaging / Voice)
Many regional services require identifying phone number types (mobile or landline) across diverse APAC markets. Examples include user registration for Singapore banking apps or two-factor authentication for Hong Kong financial services, where one-time passwords can be delivered via SMS or text-to-speech through regional IVR systems. Our Carrier Intelligence identifies number types across all major APAC markets, making it essential for Asian telecommunications applications.
APAC Fraud Prevention
Risk assessment of phone numbers is critical for fraud prevention across Asian markets. Different intelligence data points provide insights about risk associated with actiivities like service registrations from Singapore users or financial transactions across APAC markets. Carrier Intelligence helps determine the provider associated with each regional number. Fraud prevention algorithms can assign higher risk scores to prepaid numbers, which in many APAC markets are easier to activate than postpaid subscriptions and may attract fraudsters targeting Asian financial services or numbers from carriers with weaker regional security practices.
Regional Benefits for APAC Operations
- Increases success rates for SMS and voice calls across Asian markets
- Reduces delivery latency for communications within APAC regions
- Accurate, cost-effective routing reduces SMS and voice termination costs for regional traffic
- Single contract provides unified data access across 100+ countries with focus on APAC markets
- Managed service eliminates setup costs and reduces operational complexity for Asian telecommunications operations
The Number Lookup Portal: Enhanced for APAC Teams
Enable Faster Intelligence Access for Regional Support Functions with no API Integration Required
We understand that rapid response is essential in APAC’s fast-paced telecommunications environment. Our Singapore-accessible portal provides regional customers, including non-technical support teams, instant access to Carrier Intelligence services optimized for Asian markets with no API integration needed.
Our secure, intuitive portal serves APAC support teams handling real-time inquiries, regional fraud analysts investigating suspicious activities targeting Asian subscribers, and operations teams validating services before launching across APAC markets.
With minimal training, regional users can log in, enter phone numbers, and receive real-time intelligence, leveraging the same high-quality data and APAC-optimized infrastructure as our API services.
Number Lookup Portal Benefits:
- Supports single number lookups or batch processing of up to 100 regional phone numbers
- Secure, intuitive, user-friendly interface designed for APAC support, fraud mitigation, operations and business teams
- • Ideal for regional investigations, deep analysis, or testing phases across Asian markets
- • Data elements optimized for APAC regulatory and operational requirements match our API offerings