Robocalling has become a big problem in the United States, with tens of billions of unwanted calls being generated every year. According to a survey conducted by Consumer Reports in 2018, 70% of U.S. consumers say they won’t answer the phone if they don’t recognize the calling number. Robocallers are using a multitude of tactics, including Caller ID spoofing, to convince the recipient to pick up the phone.
Robocallers are getting smarter in the ways they overcome the technical solutions meant to stop them. For example, a simple Caller ID blacklist process can be circumvented by switching to a new Caller ID. This process also affects the legitimate owner of the Caller ID that was spoofed.
The netnumber Global Data Services Solution
Communication Service Providers (CSPs) can enhance the user experience of their customers by implementing the NumeriRisk service. This is powered by advanced algorithms that determine whether any call has the potential to be fraudulent, and if so, labels it as “scam possible” or “scam likely.” The subscribers receiving such a call can then decide to answer it or not.
netnumber Global Data Services has partnered with First Orion, a market leader in call identification services, to deliver best-in-class fraudulent call detection. This is made possible by advanced algorithms and a data feed updated every six minutes.
NumeriRisk is powered by a rich data set and advanced algorithms in order to predict the likelihood of fraud for each individual call.
The data feed used by NumeriRisk is updated every six minutes, so it reflects the call patterns in real-time. This brings a huge advantage when compared to static or after-the-fact call analysis.
With the First Orion data source, stored in our data centers close to the customers’ location in AWS or even on customer premises, NumeriRisk is capable of the fastest response times in the industry.
CSPs using either TITAN or another core network routing deployment can integrate the NumeriRisk data for the purpose of implementing processing rules for calls above a certain scam risk score.
NumeriRisk can be deployed as a cloud service, in AWS or on-premises.
netnumber Global Data Services operates a fully redundant service which is managed 24x7. This ensures that you will receive carrier-grade service availability and performance all the time.
Presenting the NumeriRisk Information
netnumber Global Data Services is enabling CSPs to display scam risk information to their subscribers. Most operators benefit from the onsite deployment, which ensures the lowest possible latency and keeps the NumeriRisk database fresh by retrieving regular updates from our servers.
The Caller ID of each incoming phone call is looked up in the local Scram Risk Registry copy. If a match is found, the corresponding information, “Scam Possible” or “Scam Likely”, is shown on the display of the device used by the call recipient.
Risk scoring of telephone numbers is essential for fraud prevention purposes. Different data points give useful information about the risk associated with certain actions, for example a service sign-up attempt or a financial transaction. With NumeriRisk, fraud prevention algorithms can attach a higher risk to phone numbers that have been recently involved in scam calls.
- Helps protect mobile and landline subscribers from robocalls
- Detects Caller ID spoofing, mitigating or eliminating potential costly fraud
- Six-minute refresh interval helps prevent threats rather than just observing them after-the-fact
- Doesn’t negatively impact the call setup time thanks to a low-latency response when deployed on-premises or in AWS