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    Guaranteed Caller

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    Services

    Explore how netnumber Global Data Services helps customers provision high-value communications services, ensure accurate and efficient voice, text, and rich media routing, and build trust while combating fraud

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    Explore how netnumber Global Data Services helps customers provision high-value communications services, ensure accurate and efficient voice, text, and rich media routing, and build trust while combating fraud

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    Carrier ID

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    Override Services Registry

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    RCS Routing

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    Mobile Number Information

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    Toll-Free Routing

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    Guaranteed Caller

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    Services

    Explore how netnumber Global Data Services helps customers provision high-value communications services, ensure accurate and efficient voice, text, and rich media routing, and build trust while combating fraud

    Provision

    netnumber Services Registry

    nnSR - Carrier Networks
    nnSR - Text Enablement
    nnSR - A2P Campaigns

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    Carrier ID - Global
    Carrier ID - North America
    RCS Routing

    Trust

    Fraud Prevention

    Guaranteed Caller®
    NumeriRisk
    NumeriCheck
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    Services

    Explore how netnumber Global Data Services helps customers provision high-value communications services, ensure accurate and efficient voice, text, and rich media routing, and build trust while combating fraud

    Provision

    netnumber Services Registry

    nnSR - Carrier Networks
    nnSR - Text Enablement
    nnSR - A2P Campaigns

    Route

    Number Lookup

    Carrier ID - Global
    Carrier ID - North America
    RCS Routing

    Trust

    Fraud Prevention

    Guaranteed Caller®
    NumeriRisk
    NumeriCheck
    NumeriView
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Guaranteed Caller® Enterprise

The Challenge

American consumers receive over 200,000 unwanted and/or fraudulent calls every minute, many of which use spoofed caller IDs to increase the likelihood that the called party will answer. Both the FCC in the USA — through the TRACED Act — and the CRTC in Canada have mandated that service providers implement the STIR/SHAKEN set of standards as a solution to the widespread use of caller ID (CLI) spoofing in fraudulent calls.

For Enterprises, it might be difficult to obtain A-level attestation because the Originating Service Provider doesn’t necessarily have all the information to offer such an attestation. Enterprises often purchase Telephone Numbers (TNs) from a source, then load-balance their outgoing calls over multiple voice service providers, hence the correlation of the TNs with the Enterprise is not always apparent. 

The netnumber Global Data Services Solution

Guaranteed Caller® is our family of STIR/SHAKEN solutions, providing proactive and IETF/ATIS-compliant CLI validation solutions for all common calling scenarios. 

Guaranteed Caller® Enterprise uses authorization delegated from the Service Provider level to sign and verify calls from Enterprises to their service providers. Guaranteed Caller® Enterprise allows service providers to monetize STIR/SHAKEN immediately. It includes Enterprise Onboarding/Vetting Service, Subordinate-CA Service, Delegate Certificate Management, RCD PASSPorT call signing and full resale/wholesale capability.

Key Features

  • Provides RCD PASSporT enterprise call signing services, supporting the elevation of enterprise calls from a “B” or “C” attestation to an “A” attestation.
  • Supports both directly connected enterprise calls and indirect enterprise Business Process Outsourcer (BPO) and call center calls.
  • Fully compliant with ATIS 1000092 Delegate Certificates and ATIS 1000094 RCD PASSporTs.
  • Includes Delegate Certificate management and Subordinate CA services.
  • Supports enterprise onboarding.
  • Performs both enterprise vetting and enterprise TN validation, fully meeting FCC Know Your Customer (KYC) requirements 

Benefits

  • Supports the elevation of enterprise calls from “B” or “C” attestation to “A” attestation, leveling the playing field with consumer calls.
  • Allows service providers to award an “A” attestation to calls from Enterprise customers who have more than one service provider (for access redundancy), where the call CLI was not assigned by the service provider the call is being sent to.
  • Increases answer rates for enterprise calls, providing a valuable service to enterprises.
  • Provides an important revenue source for carriers wanting to offset the FCC-mandated cost of STIR/SHAKEN compliance.
  • Provides competitive differentiation. 
  • Includes full support for Rich Call Data (RCD), dramatically enhancing call presentation where network support of RCD is present.

 

 

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