Services

NetNumber Professional Services teams work closely with our customers to ensure successful deployment and on-going operation of TITAN products.

Pre-Sales Solution Design Team
Identifies and documents customer data model and signaling solution requirements. The team starts with a 3-day onsite workshop to review and illustrate use cases, call flows, map sequence diagrams, provisioning requirements, and format responses.

Service Engineering Team
Develops customer-specific Service Logic built from the Solution Design Document.

Implementation and Support Team
Ensures successful installation and integration in the customer network, including

  • Project management, network design, Method of Procedure creation, etc.
  • Lab installation services, test case/plan preparation and testing services
  • Production installation services, acceptance testing and turn-up services

The Implementation and Support team also delivers the following world-class training

  • TITAN Support Training (3 Days) for support personnel looking to understand and troubleshoot the application, its capabilities, configuring and on-going operating of the system
  • TITAN RPL Training (3 Days) for Development Engineers looking to develop new signaling services and modify existing signaling services using the Java-based TITAN Resolution Programming Logic